Placing an Order

  • What is the turnaround for a record order?

    Standard production time is 6-8 weeks on most orders.  We always recommend that you contact us if you have a date and can’t be late!

  • Do you ship internationally?

    While we can ship internationally we have to warn you that it’s wicked expensive. Records are heavy and everything goes by air so it can really cost an arm and a leg. As much as we’d love your business you may be best to find a plant closer to home.

  • How long does it take to get my test pressings?

    Typically, your test pressings will arrive in 3-4 weeks.

  • What format should I provide the art files in for my record labels and jackets?

    We recommend you send us your layered working files with all links and fonts.  High Res PDF is a great alternative too. Make sure to use our templates. Artwork should be provided at 300 DPI and in CMYK colour mode. We also ask that you do not embed the template lines (guides) and include them as a separate layer than can be removed by our pre-press department.