Placing an Order

  • Order Steps

    1. Complete forms (IPR & Tracklist)
    2. Send us your shipping address & phone #
    3. Send 50% deposit to us (e-transfer, credit card)
    4. Upload all your files (audio, art & forms) to our Wetransfer page
    5. Review & approve PDF artwork proofs sent by email
    6. Review & approve test pressings shipped to you
    7. Submit next payment
    8. Final product complete (+/-10%)
    9. Submit final payment
    10. Final product shipped to you
  • What is the turnaround on a vinyl record order?

    Our standard production time on 7″ & 12″ vinyl records is 6-8 weeks.

    Also with 7″ & 12″ records we offer 6 week, 4 week, 3 week & 2 week rush options too, should you need your wax in a real hurry.  Contact us if you have a specific date and can’t be late!

    Our standard production time on 10″ vinyl records is 10-12 weeks.

    Currently, we don’t offer any rush services for 10″ records.

    We always recommend that you give yourself an extra couple weeks on top of the standard turn times to allow for any delays in your approvals (print & test pressing) and/or shipping.

  • Do you ship internationally?

    While we do ship internationally, we have to warn you that it’s wicked expensive. Records are heavy and everything goes by air so it can really cost an arm and a leg. As much as we’d love your business you may be best to find a plant closer to home. Sigh…

  • How long does it take to get my test pressings?

    Typically, your test pressings will arrive around the 4-5 week mark.

  • What format should I provide the art files in for my record labels and jackets?

    We recommend you send us your layered working files with all supporting files and fonts.  High Res PDF is a great alternative too. Make sure to use our templates when creating your files. Artwork should be provided at 300 dpi and in CMYK colour mode. We also ask that you do not flatten the template (guides) and include them on a separate layer from all your artwork.